Cancellation Policy

Cancellations or changes require a full 48-hours notice to avoid any charges. The treatments and services you select are reserved especially for you. Rooms/Chairs are booked in much the same manner as any fine hotel; therefore, we must require a similar type of cancellation guarantee. Bookings must be guaranteed with a credit card, or pre-paid.  Cancellations forfeit any gift certificate or voucher used to make the booking. Clients cannot honour their appointment have the following options:

  • 48 hours or more notice: services will be cancelled without charge
  • Less than 48 hours notice: 50% of package or service price will be required
  • Failure to give notice: the entire package or service price will be required

Please note that prices subject to change without notice.

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