THE DANDY EXPERIENCE
Welcome to Dandy Salon Spa. We’re so glad you’re here. In fact, you’re why we’re here. Our sole purpose as a Salon and Spa is to ensure you have an exceptional experience with us. Whether you come to us right from work or you just rolled out of bed, we welcome and embrace your humanness. Come to us as you are. When you arrive at the Salon, we want you feel the weight and rush of everyday life lift from your shoulders. Leave us feeling relaxed, pampered, and appreciated.
At Dandy Salon Spa, you have access to the very best hair, skin, and body care in the greater Edmonton area. How do we know that? You told us. For the last three years, Dandy Salon Spa has received the Top Choice Award Mark of Excellence for Beauty Spas. This award is based on votes from people like you. People who know what it’s like to feel truly cared for and valued at their Salon Spa.
Dandy Salon Spa invites you to experience not just the personalized service, creativity, and energy of our staff, but also their expertise. Each of our hairstylists is a graduate of our acclaimed Academy of Advanced Hair Design program. The impact of that training, along with ongoing staff professional development, is behind our reputation for excellence, professionalism, communication, and client satisfaction. You and relax and enjoy yourself, knowing your stylist is highly trained, creative and completely focused on you.
Dandy offers you a wide range of services to replenish you – body, and soul. As much as the excellence of our services has made us an international leader in the industry, it’s how we provide those services to you that sets us apart. All the services we offer you are an expression of caring for you and about you.
As an environmental conscious Salon Spa, we have embraced and dedicated ourselves to the highest standards of environmental responsibility, which includes responsible packing, ensuring products are cruelty-free, and directing waste materials to recycling or other facilities. We care about leaving as small an environmental footprint as possible. You’ve told us this is important to you, so it’s important to us.
Rounding out the Dandy experience is the space we’ve created for you, the space we hold for you. You won’t hear loud music in the Salon Spa or be greeted with harsh lighting. Dandy Salon Spa strives to create an atmosphere of peace and simplicity. We’ve designed the Salon Spa space using warm, calming colours and natural materials like bamboo, wood, and copper. We welcome you and all your humanness into a space made for you.
The spa treatments and services you select are reserved especially for you. Rooms are booked in much the same manner as any fine hotel; therefore, we must require a similar type of cancellation guarantee. Bookings over 3 hours must be guaranteed with a credit card, or pre-paid. For cancellations or changes, a full 48 hours’ notice is required to avoid any charges. Clients who chose not to honor their appointments have the following options:
48 hours or more notice: services will be cancelled without charge.
Less than 48 hours’ notice: 50% of package or service price will be required.
Failure to give notice: the entire package or service price will be required.
Forfeit the gift certificate or voucher represented by the cancelled bookings.
Prices subject to change without notice.
Products may be returned within 30 days of purchase for a full refund along with original receipt and will be refunded to the original tender.
Products that are returned past 30 days with the original receipt may only be exchanged for another Aveda or Kevin Murphy Product
If you are unhappy with any of your services, you must contact Dandy Salon Spa within 48 hours. We will do our absolute best to work towards a satisfying result.
Thank you in advance for your cooperation.